NBI Clearance Centers

Find your nearest NBI Clearance Center and
prepare for a smooth, hassle-free appointment.

NBI Clearance Centers: Official Branches, Locations, and Office Hours

NBI Clearance Centers are official locations where applicants can complete the personal appearance part of their NBI Clearance application. These centers handle identity checking, photo capture, fingerprint biometrics, signature capture, verification, and release when there is no issue. Some centers are located in NBI offices, while others operate in malls, city halls, government centers, and one-stop shop locations. Since schedules and availability can change, applicants should always check the official NBI appointment system before visiting.

Quick Answer

You can get NBI Clearance from official NBI Clearance Centers listed by the National Bureau of Investigation. Major options include the NBI Clearance Center on U.N. Avenue in Manila, Quezon City Hall, Robinsons branches, city hall sites, regional offices, district offices, and selected mall-based clearance sites. Most government-based branches operate around 8:00 AM to 5:00 PM, while several mall-based centers follow later mall-style hours. Always choose your branch during online appointment booking and bring your reference number on the appointment date.

What Are NBI Clearance Centers?

NBI Clearance Centers are processing sites where applicants complete the branch-based steps after online registration. The online system lets you create an account, enter your details, pick a branch, choose a schedule, and generate a payment reference number. The physical center is still needed for biometrics, photo, signature, and document checking. If your name has a HIT status, the center may ask you to return after further verification.
If you’re visiting an NBI Clearance Center for your first application, check the First Time Job Seeker guide to learn about the requirements and possible fee exemption.”

How to Choose the Right
NBI Clearance Center

Choose a center that is close, easy to reach, and available on your preferred appointment date. A mall-based branch may be convenient, but it can also be busy during peak hours. A regional or district office may be better if it has earlier hours or fewer queues. Do not choose a branch only because it appears popular online, since the fastest option depends on schedule, crowd, and system availability.
If your application is placed under further verification at an NBI Clearance Center, learn the HIT Status Meaning to understand what happens next.

Before choosing a branch, check:

Available appointment slots
Distance from your location
Office hours
Transport access
Parking or mall access
Whether the branch handles your case
Recent closure or holiday announcements

What to Bring Before Visiting

Prepare your documents before going to any NBI Clearance Center. Many delays happen because applicants arrive with missing IDs, unpaid reference numbers, or wrong personal details. Bring original IDs and payment proof because staff may need to verify your transaction. If you are a first-time job seeker, married applicant, or renewal applicant with changed details, bring supporting documents too.
Before visiting an NBI Clearance Center, read the NBI vs Police Clearance guide to make sure you’re applying for the correct document.

Bring these items:

Two valid government-issued IDs
NBI reference number
Payment receipt or screenshot
Appointment confirmation
Old NBI Clearance, if renewing
Barangay Certification for first-time job seekers
Marriage certificate, if changing name
Extra photocopies, if needed

In case you have missed NBI appointment, you can easily reschedule but make sure next time you arrive before time.

Official NBI Clearance Centers by Location

NCR NBI Clearance Centers

Center	Address	Office Hours
NBI Clearance Center	U.N. Avenue, Ermita, Manila	7:00 AM – 5:00 PM
Quezon City Hall	Makatarungan St., Diliman, Quezon City	7:00 AM – 5:00 PM
Montalban Rizal	Ground Floor, Municipal Hall, Montalban, Rizal	8:00 AM – 5:00 PM
Muntinlupa City	2nd Floor, Starmall Alabang, Muntinlupa City	8:00 AM – 5:00 PM
Mandaluyong City Hall	Shaw Central Mall, Mandaluyong City	8:00 AM – 5:00 PM
Las Piñas City	SM Center Las Piñas, Las Piñas City	9:00 AM – 6:00 PM
Robinsons Place Manila	Basement 1, Ermita, Manila	9:00 AM – 6:00 PM
Robinsons Otis	Level 2, Guanzon St., Paco, Manila	10:00 AM – 7:00 PM
Robinsons Galleria	Basement 1, Ortigas Ave., Quezon City	10:00 AM – 7:00 PM
Robinsons Metro East	Level 4, Marcos Highway, Pasig City	10:00 AM – 7:00 PM
Robinsons Cainta	Level 2, Junction, Cainta, Rizal	10:00 AM – 7:00 PM
Robinsons Novaliches	Brgy. Pasong Putik, Quirino Highway cor. Maligaya, Novaliches, Quezon City	10:00 AM – 7:00 PM
Duty Free Fiesta Mall	Ninoy Aquino Ave., Parañaque City	8:30 AM – 5:30 PM
Berma Centre	Redemptorist Rd., Baclaran, Parañaque City	9:00 AM – 6:00 PM
LRT-North Mall	Caloocan Mall Building, Rizal Ave. Extension, Caloocan City	8:00 AM – 5:00 PM
Marikina Riverbanks	84 A. Bonifacio Ave., Marikina City	8:00 AM – 5:00 PM
Ali Mall Center	Ali Mall, Araneta Center, Cubao, Quezon City	10:00 AM – 7:00 PM
Valenzuela Town Center	Valenzuela Town Center, Valenzuela City	10:00 AM – 7:00 PM
Marilao Municipal Hall	Sandico St., Poblacion I, beside PNP Station, Marilao, Bulacan	7:00 AM – 5:00 PM
PhilPost – 1	Post Office Building, Liwasang Bonifacio, Manila	8:00 AM – 5:00 PM
POEA	POEA–Blas F. Ople Building, EDSA cor. Ortigas Ave. Extension, Mandaluyong City	9:00 AM – 6:00 PM
Choice Market, Ortigas	Choice Market Ortigas, Ortigas Ave. Extension, Rosario, Pasig City	10:00 AM – 7:00 PM

CAR and Region I

Center	Address	Office Hours
CAR – Baguio City	Upper Session Road, Baguio City	8:00 AM – 5:00 PM
ONESTOPSHOP – Baguio	POEA-CAR, 3 Q.M. Subdivision, Baguio City	8:00 AM – 5:00 PM
IRO – San Fernando, La Union	Aguila Road, Sevilla Norte, San Fernando City, La Union	8:00 AM – 5:00 PM
Agoo, La Union	Municipal Hall, Brgy. Sta. Barbara, Agoo, La Union	8:00 AM – 5:00 PM
Tagudin, Ilocos Sur	Del Pilar, Tagudin, Ilocos Sur	8:00 AM – 5:00 PM
ONESTOPSHOP – San Fernando, La Union	Manna Mall, San Fernando City, La Union	9:00 AM – 6:00 PM
DADO – Dagupan City	A.B. Fernandez West, Dagupan City, Pangasinan	8:00 AM – 5:00 PM
CB Mall, Urdaneta	McArthur Highway, Nancayasan, Urdaneta City, Pangasinan	9:00 AM – 6:00 PM
Magic Mall – Urdaneta City	Magic Mall, Alexander St., Urdaneta City, Pangasinan	9:00 AM – 6:00 PM
LADO – Laoag City	Brgy. 10 P. Gomez St., Laoag City, Ilocos Norte	8:00 AM – 5:00 PM
VIDO – Vigan City	Govanes Dike, Bantay, Ilocos Sur	8:00 AM – 5:00 PM

Region II

Center	Address	Office Hours
CAVRO – Tuguegarao, Cagayan	Government Center, Carig Sur, Tuguegarao City, Cagayan	8:00 AM – 5:00 PM
BAYDO – Bayombong, Nueva Vizcaya	Capitol Compound, Bayombong, Nueva Vizcaya	8:00 AM – 5:00 PM
ISDO – Ilagan, Isabela	National Highway, Brgy. Osmeña, Ilagan City, Isabela	8:00 AM – 5:00 PM
Santiago City, Isabela	78 National Highway, Santiago City, Isabela	8:00 AM – 5:00 PM

Region III

Center	Address	Office Hours
CELRO – San Fernando, Pampanga	Capitol Compound, City of San Fernando, Pampanga	8:00 AM – 5:00 PM
Angeles City, Pampanga	Robinsons Place, MacArthur Highway, Balibago, Angeles City, Pampanga	8:00 AM – 5:00 PM
ONESTOPSHOP – Clark	Clark Freeport Zone, Pampanga	8:00 AM – 5:00 PM
BULDO – Malolos, Bulacan	Capitol Compound, Guinhawa, City of Malolos, Bulacan	8:00 AM – 5:00 PM
San Rafael, Bulacan	Municipal Hall, Maharlika Highway, Sampaloc, San Rafael, Bulacan	8:00 AM – 5:00 PM
San Jose del Monte, Bulacan	StarMall, Brgy. Poblacion, City of San Jose del Monte, Bulacan	9:00 AM – 6:00 PM
CABDO – Cabanatuan, Nueva Ecija	Llanera St., Old Provincial Capitol Compound, Cabanatuan City, Nueva Ecija	8:00 AM – 5:00 PM
ONESTOPSHOP – Palayan City, Nueva Ecija	Palayan Business Hub, Brgy. Singalat, Palayan City, Nueva Ecija	8:00 AM – 5:00 PM
OLDO – Olongapo City	17 Kentucky Lane, Upper Kalaklan, Olongapo City, Zambales	8:00 AM – 5:00 PM
Iba, Zambales	Livelihood Building, Zone 4, Iba, Zambales	8:00 AM – 5:00 PM
Balanga, Bataan	Provincial Capitol Compound, Balanga City, Bataan	8:00 AM – 5:00 PM
TARDO – Tarlac City	Brgy. Macabulos Drive, San Roque, Tarlac City	8:00 AM – 5:00 PM
Metrotown, Tarlac	MacArthur Highway corner Juan Luna St., Tarlac City	8:00 AM – 5:00 PM

Region IV-A

Center	Address	Office Hours
CALABARZON – Batangas City	Capitol Site, Capitol Hills, Batangas City	8:00 AM – 5:00 PM
Lipa City Hall	New City Hall Compound, Marawoy, Lipa City	8:00 AM – 5:00 PM
Balayan, Batangas	Plaza Rizal, Balayan, Batangas	8:00 AM – 5:00 PM
Sto. Tomas, Batangas	Unit 10, 2nd Floor, Sierra Makiling Building, Km 61 Maharlika Highway, Sto. Tomas, Batangas	8:00 AM – 5:00 PM
CAVIDO – Tagaytay City, Cavite	J.P. Rizal Street, Kaybagal South, Tagaytay City	8:00 AM – 5:00 PM
Robinson’s Dasmariñas	Robinsons Pala-Pala, Dasmariñas, Cavite	10:00 AM – 7:00 PM
Bacoor, Cavite	Bacoor Government Center, Molino Boulevard, City of Bacoor, Cavite	8:00 AM – 5:00 PM
Anabu, Imus	CityMall, Emilio Aguinaldo Highway, Anabu, Imus, Cavite	9:00 AM – 6:00 PM
Robinson’s – General Trias, Cavite	Robinsons Place, General Trias City, Cavite	10:00 AM – 7:00 PM
ONESTOPSHOP – SM Bacoor	3rd Floor, SM City Bacoor, Gen. Tirona Highway, Brgy. Habay II, Bacoor, Cavite	10:00 AM – 7:00 PM
LUCDO – Lucena C

Region IV-B and Region V

Center	Address	Office Hours
MIMAROPA – Calapan, Oriental Mindoro	Sitio Cuadro Aguas, Brgy. Sta. Isabel, Calapan City	8:00 AM – 5:00 PM
PUERDO – Puerto Princesa City	Taft Street, Brgy. Liwanag, Puerto Princesa City, Palawan	8:00 AM – 5:00 PM
BRO – Legazpi City	Quezon Avenue, Legazpi City	8:00 AM – 5:00 PM
Masbate City	Masbate City Hall, Masbate City	8:00 AM – 5:00 PM
ONESTOPSHOP – Legazpi	PhilHealth Albay Office, 2nd Floor, Delos Santos Building, Business Landco Park, Legazpi City	8:00 AM – 5:00 PM
NAGDO – Naga City	Maria Cristina Street, Naga City	8:00 AM – 5:00 PM
Daet, Camarines Norte	J. Lucban Street, Provincial Capitol, Daet, Camarines Norte	8:

Region VI

Center	Address	Office Hours
WEVRO – Iloilo City	Duran Street, Fort San Pedro, Iloilo City	8:00 AM – 5:00 PM
Roxas City, Capiz	Pueblo de Panay, Roxas City, Capiz	8:00 AM – 5:00 PM
Antique	San Jose de Buenavista, Antique	8:00 AM – 5:00 PM
GT Town Center Pavia, Iloilo	GT Town Center, Jaro, Pavia, Iloilo	8:00 AM – 5:00 PM
Kalibo, Aklan	CityMall, F. Quimpo Extension, Bo. Andagao, Kalibo, Aklan	8:00 AM – 5:00 PM
BACDO – Bacolod City	Aguinaldo Street, Bacolod City	6:00 AM – 5:00 PM

Region VII

Center	Address	Office Hours
CEVRO – Cebu City	Escario Street, Capitol Site, Cebu City	6:00 AM – 5:00 PM
Ayala Mall – Cebu City	Cardinal Rosales Avenue, Cebu City, Cebu	Not listed
J Centre Mall	3rd Floor, J Centre Mall, Bakilid, Mandaue City, Cebu	8:00 AM – 5:00 PM
Bogo, Cebu	Bogo City Hall, Buac, Bogo City	8:00 AM – 5:00 PM
Insular Square, Cebu City	Insular Square, North Highway, Basak, Mandaue City, Cebu	8:00 AM – 5:00 PM
Central Mall, Lapu-Lapu City	M.L. Quezon National Highway, Brgy. Pusok, Lapu-Lapu City, Cebu	8:00 AM – 5:00 PM
Naga City, Cebu	City Hall Building, East Poblacion, City of Naga, Cebu	8:00 AM – 5:00 PM
Robinson’s – Cebu City	General Maxilom Extension, Cebu City	Not listed
Shopwise – Cebu	Shopwise Shopping Mall, Mambaling, Cebu City	9:00 AM – 6:00 PM
Danao City, Cebu – Sands	Sands Gateway Arcade, Danao City, Cebu	8:00 AM – 5:00 PM
Metro Gaisano, Carcar, Cebu	Metro Gaisano, Carcar City, Cebu	9:00 AM – 6:00 PM
ONESTOPSHOP – Cebu	SM North Reclamation, Mabolo, Cebu City	9:00 AM – 6:00 PM
DUMDO – Dumaguete City	Capitol Area, Daro, Dumaguete City	8:00 AM – 5:00 PM
Bayawan City, Negros Oriental	New Government Center, Sitio Cabcabon, Brgy. Banga, Bayawan City, Negros Oriental	8:00 AM – 5:00 PM
BOHDO – Bohol	Tagbilaran City, Bohol	8:00 AM – 5:00 PM

Region VIII

Center	Address	Office Hours
EVRO – Tacloban City	NBI Building, Sto. Niño Extension, Tacloban City	8:00 AM – 5:00 PM
ONESTOPSHOP – Tacloban	DOLE Compound, Trece Martires Street, Tacloban City	8:00 AM – 5:00 PM
Sogod, Southern Leyte	Municipal Hall, Sogod, Southern Leyte	8:00 AM – 5:00 PM
Robinson’s – Ormoc	Palo–Carigara–Ormoc City Road, Ormoc, Leyte	Not listed
SAMDO – Samar	Old Health Building, Capitol Site, Catbalogan City	8:00

Region IX and Region X

Center	Address	Office Hours
WEMRO – Zamboanga City	19 Corcuera Street, Zamboanga City	8:00 AM – 5:00 PM
Jolo, Sulu	Bangkal, Patikul, Sulu	8:00 AM – 5:00 PM
DIPDO – Dipolog City	Quezon Avenue, Sta. Isabel, Dipolog City	8:00 AM – 5:00 PM
PAGDO – Pagadian City	BALGU Building, Capitol Compound, Pagadian City	8:00 AM – 5:00 PM
Oroquieta City, Misamis Occidental	Capitol Area, Oroquieta City, Misamis Occidental	8:00 AM – 5:00 PM
Geege Mall, Ozamiz City	Burgos Street, Ozamiz City	8:00 AM – 5:00 PM
NEMRO – Cagayan de Oro City	Capitol Compound, Cagayan de Oro City	8:00 AM – 5:00 PM
Bukidnon	Provincial Government of Bukidnon	8:00 AM – 5:00 PM
City Mall – Cagayan de Oro	Butuan–Cagayan de Oro–Iligan Road, Cagayan de Oro, Misamis Oriental	Not listed
ILDO – Iligan City	IBP Building, Badelles Street, Pala-o, Iligan City	8:00 AM – 5:00 PM

Region XI

Center	Address	Office Hours
SEMRO – Davao City	J.P. Laurel Avenue, Davao City	8:00 AM – 5:00 PM
Bansalan, Davao	2nd Floor, Public Mall, Bansalan, Davao	8:00 AM – 5:00 PM
Mati, Davao	Nazareno Street, City of Mati, Davao Oriental	8:00 AM – 5:00 PM
Sulop, Davao del Sur	Sulop Public Market, Sulop, Davao del Sur	8:00 AM – 5:00 PM
Island Garden City of Samal	Sitio Kaimito, Brgy. Miranda, Babak, Island Garden City of Samal (IGACOS), Davao del Norte	8:00 AM – 5:00 PM
ONESTOPSHOP – Davao Gaisano Mall	Gaisano Mall Davao, J.P. Laurel Avenue, Bajada, Davao City	9:00 AM – 6:00 PM
TAGDO – Tagum City	Door 5, Duson Apartment, National Highway, Visayan Village, Tagum City

Region XII and Region XIII

Center	Address	Office Hours
CEMRO – Koronadal	Ace Centerpoint, corner Posadas and Sergio Osmeña Streets, Koronadal City, South Cotabato	9:00 AM – 6:00 PM
ONESTOPSHOP – Koronadal	4th Floor, Koronadal City Hall, Koronadal City	8:00 AM – 5:00 PM
SARDO – Sarangani	San Pedro Street, Lagao, General Santos City	8:00 AM – 5:00 PM
ARMM – Cotabato	Governor Gutierrez Avenue, Cotabato City	8:00 AM – 5:00 PM
Kidapawan, Cotabato	Kidapawan City, Cotabato	8:00 AM – 5:00 PM
CARAGA – Butuan City	4th Street, Guingona Subdivision, Brgy. JP Rizal, Butuan City	8:00 AM – 5:00 PM
ADSDO – Agusan del Sur District Office	Provincial Government Center, Patin-ay, Prosperidad, Agusan del Sur	8:00 AM – 5:00 PM
Surigao City	Surigao

Frequently Asked Questions

Yes, you can choose an available NBI Clearance Center during online appointment booking. The branch you select is where you should appear for biometrics and processing. Always follow the branch shown in your appointment.

Some branches may assist applicants, but online appointment is still the safer route. Walk-in acceptance can depend on branch policy, queue, and system availability. Book online first to avoid wasted trips.

There is no single fastest branch for everyone. Processing speed depends on queue size, appointment volume, system status, and whether you get a HIT. Choose a branch with available slots and easy access from your location.

Some mall-based centers list later hours such as 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM. Government-based offices often close earlier. Always check NBI open Today, the official listing and your appointment schedule.

Bring two valid IDs, your reference number, payment proof, and supporting documents if needed. Renewal applicants can bring their old clearance. First-time job seekers should bring Barangay Certification.

NBI Clearance Centers